Support services
Video tutorials
Free screencasts showing exactly how to use the Sketchanet Platform editor
Maintenance packages
If we designed and built your initial website, then your first month of phone and email support is included. The following packages extend the scope of this support for up to 12 months, with the option to renew annually.
All price are exclusive of VAT
On Demand
£90 / hour
- Ad-hock support when you need it
- Screen share support
- Done for you updates
- Design changes
- Custom code
Annual Light
£720 Bulk buy 12 hours for the year
- Enjoy a locked in rate of £60/hour
- Saving of £30/hour for the year
- 1 hour priority support monthly
- Screen share support
- Content updates
- Design updates
Annual Extra
£1080 Bulk buy 24 hours for the year
- Enjoy a locked in rate of £45/hour
- Saving of £45/hour for the year
- 2 hours priority support monthly
- Screen share support
- Content updates
- Design changes
PLEASE NOTE:
These maintenance packages are not IT packages. We support the design, functionality, and hosting of the website and Sketchanet platform only. We do not provide support for issues with computers, IT providers or email. Time does not roll over year to year.
Design support
In addition to our full website design packages, we can also provide ad-hock design services for existing Sketchanet websites or those currently in development. Perhaps you are using the Sketchanet Platform on a DIY basis but would like some professional design input? Whatever your requirement, please get in touch for a quote.
